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Jw Marriott Cancun Resort & Spa, Cancun
238US$
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Key details
About the Resort
Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera,
Cancun,
Mexico,
77500,
Quintana Roo
JW Marriott Cancun Resort & Spa is a luxurious AAA Five Diamond Award winner situated in the heart of Cancun's Hotel Zone. The resort combines upscale amenities with an exquisite Caribbean beachfront setting, consisting of spacious accommodations and world-class dining options. It offers unique services including a Mayan-inspired spa and compliance with Marriott's Global Cleanliness Program for health safety. JW Marriott Cancun is also renowned for its proximity to captivating cultural landmarks and vibrant nightlife.
Location
Situated along a majestic stretch of the Caribbean beach, the resort provides direct access to sandy shores and beautiful ocean views. It is conveniently located near popular attractions such as Cancun Underwater Museum and El Rey Archaeological Zone. The area is well-served by transportation options for exploring the vibrant local culture and nearby nightlife.
Rooms
The resort features mid-tier rooms equipped with sleeper love seats, desks with hard-wired Internet access, and balconies offering ocean views. Also available are upscale suites, complete with luxury furnishings and amenities, offering a living area and private balconies overlooking the pool or sea. All accommodations are designed for comfort with marble bathrooms and modern conveniences.
Eat & Drink
Dining options at JW Marriott Cancun include five international restaurants showcasing a range of cuisines such as Italian, Thai, Spanish, and Mexican. Signature dishes include homemade pasta and fresh seafood, along with a renowned 150 Margaritas Menu at the JW Lobby Bar. An elite breakfast is offered for Platinum, Titanium, and Ambassador members, ensuring that guests start their day off right.
Leisure & Business
Guests can indulge in rejuvenating treatments at the luxurious Mayan-inspired spa, featuring steam rooms, jacuzzis, and an indoor heated lap pool. Multiple pools are available, including an infinity pool that provides stunning views of the Caribbean. For active pursuits, the resort offers fitness centers, daily fitness classes, and access to tennis courts.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Explore available ways to reach your dream destination
City Centre
Cancun
11.1
km
Airports
Cancun (CUN)
17.9
km
Isla Mujeres (ISJ)
32.0
km
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Spotless Accommodations
“Our one bedroom grand ocean front room was impeccably clean and spacious, enhancing our comfort throughout our stay.” view full review
Expansive Pools
“The pool area was expansive, providing ample space for relaxation, and the cabana we rented offered the perfect spot to unwind.” view full review
Family-Friendly Fun
“The hotel offered plenty of amenities and activities that kept our eight-year-old entertained during our stay.” view full review
Refreshing Showers
“The shower pressure was excellent, ensuring a refreshing experience after a long day at the beach.” view full review
General
No smoking on site
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Luggage storage
Private beach
Lift
Currency exchange
ATM/Cash machine
Barber shop
Coffee shop
Smoke detectors
Sports & Fitness
Fitness centre
Diving
Snorkelling
Tennis court
Guest Parking
Dryer
Services
Paid airport shuttle
Room service
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Children's pool
Game room
Spa & Leisure
Indoor swimming pool
Outdoor swimming pool
Beach access
Beach umbrellas
Sun terrace
Garden area
Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Massage
Room features
Air conditioning
Mini-bar
Sitting area
Dressing area
Terrace
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Dryer
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Location
Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera,
Cancun,
Mexico,
77500,
Quintana Roo
Map view
street view
Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera,
Cancun,
Mexico,
77500,
Quintana Roo
City landmarks
Museum
Mayan Museum of Cancun
1.9
km
CancunMexico
Avenida Kukulkan
1.8
km
Backstage Theatre
1.4
km
Beach
Playa Delfines
3.2
km
Beach
Playa Marlin
2.2
km
Blvd. Kukulcan
Dolphinaris Cancun
820 m
Mall
Luxury Avenue
1.7
km
Aquarium
Interactive Aquarium
2.5
km
Mall
Kukulcan Mall
1.7
km
Aquaworld
620 m
Blvd. Kukulcan km 12.5
Museo Sensorial del Tequila
1.7
km
Mall
Kukulcan Plaza
1.7
km
Museum
Museo Subacuatico de Arte
2.0
km
Night club
H Roof
880 m
BLVD Kukulkan KM 6.5
Extreme Games Cancun
910 m
Blvd Kukulcán Km 16.5
San Miguelito
1.9
km
Event hall
Oasis Arena
1.2
km
Blvd Kukulcan Km 17 Zona Hotelera
El Rey Archaeological Zone
3.2
km
Shopping Area
Luxury Avenue Cancun
1.7
km
Luxury Avenue Shopping Mall
1.5
km
Km 14.2
Playa Ballenas
1.6
km
Museum
MUSA Underwater Museum
1.7
km
Museum
Cancun Wax Museum
2.6
km
Museum
Parque Maya Cancun
1.8
km
Blvd. Kukulcan 13
Marlin Beach
1.8
km
Underwater Museum NO MUSEO
1.8
km
Blvd. Kukulcan Km 12
Yamil Lu'um Archeological Site
2.7
km
Nearby
Cancun Golf Club at Pok Ta Pok
400 m
Beach
Playa - Beach
500 m
Restaurants
Gustino Italian Grill
10 m
Blvd. Kukulcan Km 14. 5 Lote 40-A Zona Hotelera
Sedona Grill
390 m
Blvd. Kukulcan Km 14. 5 Boulevard Kukulcan Km 14.5
Hard Rock Hotel
490 m
Boulevard Kukulcan Km 14.5
Ciao
490 m
At the Hard Rock Hotel
Fred's House
360 m
Blvd Kukulcan km 14. 5 Zona Hotelera Hotel Zone
Sasi Thai
530 m
Blvd Kukulkan
Mikado
550 m
Boulevard Kukulcan 2a Etapa
Sacbe Beach Shack
300 m
Mz. 53
The Blue Water Grill
510 m
Blvd. Kukulcan Km. 14.5 Zona Hotelera
Reviews and Ratings
Feedback from previous guests about their experience
74%
liked the resort and would come back again
7.4/10
Very good
Rooms
7.2
Location
8.8
Service
6.6
Dining
6.4
Guest reviews
7.4/10
based on 8 reviews
4.5/5
based on 662 reviews
9.0
9.0/10 based on 545 reviews
#70 of 269 hotels in Cancun based on Tripadvisor
Alexander
United States,
November
2024
8.4/10
The hotel was a nice escape with a great infinity pool and friendly staff that made me feel special. The rooms were comfortable, although the ocean view wasn’t as spectacular as I hoped, and the dining options were decent but could use more variety. One downside was the cost of everything, which felt a bit high for what was offered.
Rooms
7.0
I enjoyed my stay in a comfortable room that had nice turn-down service, but the ocean view was only so-so and I didn’t get to see any sunrises or sunsets.
Service
9.0
The service was fantastic, with friendly staff members like Yasmin and Walter making everything a pleasant experience. They were always ready to help with anything I needed.
Location
9.0
I loved the location; it felt secluded yet was just a ten-minute taxi ride from the bustling downtown, and right on the beautiful beaches of Cancun.
Dining
7.0
Dining options were good, with a nice selection at the Sedona Grill, but I would have liked to see a bit more variety overall.
Facilities
10.0
The infinity pool was spectacular and well-maintained, adding a luxurious touch to my stay.
Eric
United States,
October
2024
7.2/10
I had a great stay at the hotel. The rooms were spacious and well-serviced, making for a comfortable experience. Staff was friendly and genuinely helpful, though the service at times could be a bit slow. The location was brilliant, being close to attractions, but the dining options didn't quite meet my expectations in terms of variety. Overall, it was worth the price, but I think they could improve on the dining experience.
Rooms
8.0
The rooms were spacious and well-serviced for three people, and included extra amenities like water and robes.
Service
7.0
The staff was friendly and very helpful, although there were instances of slower service that could be improved.
Location
9.0
The hotel had a fantastic location, but it was a bit separated from the town by a police checkpoint.
Dining
5.0
The dining experience could have been better; while there were a few good options, I found it lacking in variety and taste compared to other meals.
Facilities
7.0
The overall facilities were nice, though I did feel the pool area could use a little bit more attention.
Marc
United States,
October
2024
7.6/10
I had a mixed experience at the hotel. On one hand, the location was excellent, right by the beach and close to amenities. The service was friendly, but there were issues with shuttle costs and a lack of coordination among staff. The rooms were above what I expected in terms of comfort, yet the noise level was disruptive. Dining was a highlight with a great breakfast selection, although I faced long wait times for dinner. Overall, there's good value for money, but the noise and service inconsistency could use improvement.
Rooms
7.0
The rooms exceeded my expectations in comfort, although they were quite noisy, making conversations difficult.
Service
6.0
The staff was friendly, but there were some issues with the shuttle service and lack of coordination at the front desk.
Location
8.0
The hotel is in a fantastic location, right next to the beach but the area itself felt a bit limited in entertainment options.
Dining
7.0
Dining was an enjoyable experience, particularly the breakfast, but I had to endure a lengthy wait for dinner seating.
Facilities
8.0
The amenities were decent, and the pool area was well-kept, providing a nice space to relax.
Timothy
United States,
August
2024
6.6/10
I had a mixed experience at this hotel. The location is excellent right on the main beach and very clean with friendly staff. The rooms offered a nice view but felt a bit old and moist. On the downside, the service could be more attentive, and I was disappointed with the dining options, particularly breakfast. Overall, it's a decent place but not without its flaws.
Rooms
6.0
The rooms had a nice view on the upper floors but felt quite old and a bit moist.
Service
5.0
The service was not very attentive, but the staff was generally friendly and accommodating.
Location
9.0
The location is fantastic, right on the main beach and very accessible to local attractions.
Dining
6.0
Dining was a bit pricey for what you get, and the breakfast options were nice but still not worth the cost.
Facilities
7.0
The facilities were adequate, but they didn't stand out as exceptional.
Bill
United States,
August
2024
7.4/10
My stay at the hotel started off a bit rocky since the room wasn't ready when I arrived after a long day of travel. Once I got settled, the rooms were lovely and very spacious, making up for that initial inconvenience. The staff was generally friendly, but the service at the restaurant was a bit slow and messy, which was disappointing. On the plus side, the location was excellent, being away from the touristy area but still just a short taxi ride away. Overall, it was a decent stay with some minor hiccups.
Rooms
8.0
The rooms were lovely and spacious, but I had a bit of a struggle since my room wasn't ready upon arrival.
Service
6.0
Most of the staff were friendly, but the service at the restaurant left much to be desired as they were slow and mixed up my orders.
Location
9.0
The location is great, just away from the busy downtown but only a short taxi ride to get there.
Dining
7.0
The restaurant's buffet had a good variety, but I found the wait times to get seated to be quite frustrating.
Facilities
7.0
The hotel facilities were nice, though nothing overly luxurious stood out.
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